Privacy Policy
Last updated: May 2026
My Ready Room is built for executives who handle sensitive information. Privacy is not an afterthought here — it is a core product decision. This policy explains exactly what we collect, how we use it, and what we never do.
What We Collect
When you use My Ready Room we collect:
- Your name and email address when you register
- The job descriptions and background information you enter during session setup
- Audio transcriptions from your practice sessions (text only — we do not store audio recordings)
- Your session scores and progress data
- Files you upload (processed and discarded — we do not store uploaded files)
Auto-Redact and File Upload
When you upload a PDF, Word document, PowerPoint, or text file, My Ready Room automatically scans the content for sensitive information before anything is sent to an AI model. This includes:
- Financial figures and dollar amounts
- Email addresses and phone numbers
- Dates and named individuals in sensitive contexts
- Client names and account references
Detected items are replaced with placeholders like [AMOUNT] or [CLIENT NAME]. You review the redacted content and must confirm before it is used in your session. Uploaded files are processed in memory and are never written to disk or stored on our servers.
Our auto-redact catches the majority of common sensitive patterns. It may not catch everything. You are responsible for reviewing the redacted preview and confirming that no sensitive information remains before proceeding.
How We Use Your Data
- To generate your AI interview or presentation session
- To calculate and store your scorecard and coaching feedback
- To show you your progress over time
- To authenticate you and keep your account secure
We do not sell your data. We do not use your session content to train AI models. We do not share your transcripts, job descriptions, or scores with any third party other than as described below.
OpenAI and Third-Party AI
My Ready Room uses OpenAI's API to power live voice sessions and generate scoring feedback. Your spoken audio during a session is streamed to OpenAI in real time for transcription and AI response generation. OpenAI does not retain this audio data — it is processed in real time and discarded. The text content of your session (your responses and the AI's questions), uploaded documents, and job descriptions are also sent to OpenAI for AI processing.
OpenAI's API terms prohibit using API data for model training. For more information see OpenAI's Privacy Policy.
We recommend using the auto-redact feature and reviewing redacted content before any session involving sensitive business information.
Service Providers
To operate My Ready Room we use the following third-party service providers, who process data on our behalf under data-processing agreements:
- Auth0 (Okta) — authentication and login (email addresses)
- Stripe — subscription billing (email, payment card data — Stripe processes payment data directly; we never see or store credit card numbers)
- Microsoft Azure — backend hosting and database storage (United States, West US 2 region)
- Vercel — web frontend hosting
- OpenAI — AI interview and presentation processing (see above)
Data Storage and Security
- Your data is stored on Microsoft Azure in the United States (West US 2 region)
- All connections are encrypted in transit via HTTPS / TLS
- Passwords are hashed using bcrypt and never stored in plain text
- Session transcripts and scores are stored in a private PostgreSQL database accessible only to your account
- We never collect or store your device's advertising ID
Deleting Your Account and Data
You can request deletion of your account and all associated data at any time. To request account deletion, email privacy@myreadyroom.ai from the email address associated with your account. We will permanently delete your account and all associated data within 30 days of receiving your request and send you confirmation when it is complete.
What gets deleted when you request account deletion:
- Your account record (email, name, hashed password)
- All session transcripts
- All scorecards and coaching feedback
- All progress and trend data
- Subscription history (with billing records retained only as required by tax law)
What is automatically not retained even without a deletion request:
- Voice recordings — never stored persistently. Audio is processed in real time during your session and discarded immediately.
- Uploaded files — processed in memory only, never written to disk.
For partial deletion (e.g., deleting individual sessions while keeping your account), you can delete individual session transcripts directly from the History view in the app.
Cookies
My Ready Room uses only functional cookies required for authentication and session management. We do not use advertising cookies, tracking pixels, or third-party analytics that identify you personally.
Children's Privacy
My Ready Room is intended for users 18 years of age and older. We do not knowingly collect data from children under 18. If you believe a child has provided us with personal information, please contact us and we will delete it immediately.
Changes to This Policy
We will notify registered users by email of any material changes to this privacy policy at least 14 days before they take effect.
Contact
Questions about privacy? Email us at privacy@myreadyroom.ai